Build your career at Robertson Lodges

We are looking for hospitality professionals who are passionate, rigorous, enthusiastic and warm. With the natural ability to surprise and delight, you’ll play an integral part in creating experiences that are unique, meaningful and enriching for our exclusive guests. If you are looking to advance your career to ultra-luxury heights, to work in a spectacular setting and to learn from the best, there has never been a better time to join our team.

Our Team & Culture

Our team is our greatest asset. We're proud to be a family of professional, motivated and dedicated people with a diverse range of skills and experiences from all around the world. We are passionate about hospitality and committed to providing outstanding customer service to our guests. We all share the same can-do, positive attitude and work ethic which makes our team that much stronger. We love working and living in the most beautiful locations New Zealand has to offer. We offer an excellent work environment where promoting a positive work life balance is key to our success. Whether enjoying a leisurely round of golf on one of your two consecutive days off, or making the most of the Robertson Lodges ‘Perks’ app, we pride ourselves on looking after our people.

The Opportunity

New Zealand is a seasonal travel destination, and while we operate the lodges throughout the year we do have a seasonal flow to our business. Our Peak seasons are December, January, February and March (summer). Shoulder seasons April, May, October, November and our Low season falls during the winter months of June, July, August and September. There are employment opportunities throughout the year, however Robertson Lodges carries the highest staffing levels through the Shoulder and Peak seasons.

The seasonal roles we primarily recruit for each year are Food & Beverage Service, Chefs, Housekeeping, Guest Services, Front Office and Golf Operations. 

Each year we bring on our seasonal contract staff with various roles commencing in September, October and November ready for the peak summer season. Seasonal contracts will generally conclude April and May. There may be opportunity for contract extensions and these will be discussed with employees on an individual basis as they become available, including any opportunities for an employment transfer to one of the sister properties.

Our Lodges

The Lodge at Kauri Cliffs

Discover the spectacular untouched coastline of Northland, with its panoramic views across the Pacific Ocean, nearby islands, and stunning private beaches.

Sophisticated and elegant, the Lodge at Kauri Cliffs, can be found bathed in the glow of morning light as the sun rises to reveal all its beauty, within 6,000 acres of spectacular landscape. Rolling farmland, complemented by the manicured greens of the golf course, leads to the ever-present Pacific Ocean, filling the horizon with blue.



This haven of hospitality offers layers of luxury and style; with attentive and personal service creating a home-away-from home experience, defined by cuisine that showcases the very best of local seasonal produce.



The Lodge, Suites, Owner’s Cottage and The Residences, with interiors designed by Virginia Fisher, are timelessly classic, offering generous space, comfort and complete relaxation.



This land has a deep and rich history, with three private beaches nestling into its high cliffs, and the ocean providing an idyllic aquatic playground for exploration and adventure.



Northland, New Zealand



Spectacular yet diverse coastlines, marine reserves, ancient kauri forests, and two oceans that collide make Tai Tokerau Northland – New Zealand’s northernmost, and only subtropical, region – an unmissable destination.



Download our Kauri Cliffs Applicant Guide for information on living and working in Northland here.

Find out more about The Lodge at Kauri Cliffs

The Farm at Cape Kidnappers

The Farm at Cape Kidnappers sits atop rolling hills edged by dramatic cliffs commanding vast ocean views, and an ever-present horizon.

Set far out to the east of New Zealand’s oldest wine region, Hawke’s Bay, The Farm at Cape Kidnappers displays rustic charm alongside all the comforts of a well-appointed home, with awe-inspiring views to match.



Home to not only a working farm, lodge and spa, this unique property also boasts one of the world’s leading golf courses, and is also a sanctuary for some of New Zealand’s most precious flora and fauna.



Abundant in every season, Cape Kidnappers harvests much of its own produce from its on-site garden, providing fruit and vegetables for fresh, seasonal cuisine.



Farm by name and by nature, Cape Kidnappers offers our guests an immersive farm experience with an array of exclusive activities.



Hawke's Bay, New Zealand



From Mahia in the north to Porangahau in the south, Hawke's Bay's 360 kilometres of coastline and beaches hug the vast Pacific Ocean.



Blessed with fertile soils and a warm temperate climate, Hawke's Bay's prosperity is founded on its land-based economy. With its thousands of acres of farms, orchards, and vineyards, along with the local industries that have grown up in support, there is a good reason why the region is held in such a high regard as New Zealand's agricultural powerhouse, and why life here beats to a seasonal drum.



Download our Cape Kidnappers Applicant Guide for more information on Living and Working in Hawke's Bay.

Find out more about The Farm at Cape Kidnappers

Matakauri Lodge

Spectacularly located on the shores of Lake Wakatipu, Matakauri Lodge looks out to a mesmerising panorama of the big three; The Remarkables, Cecil and Walter Peaks.

Matakauri Lodge offers the best of both worlds; a quiet oasis of luxury and comfort, in close proximity to New Zealand’s vibrant adventure capital, Queenstown.



Clean lines defined in glass, stone and timber, Matakauri’s take on luxury is understated and welcoming. Private terraces champion the mountainscape, overlooking Lake Wakatipu, The Remarkables mountain range, as well as Cecil and Walter Peaks.



With light-filled interiors designed by Virginia Fisher, a cellar of impressive wines and some of New Zealand’s finest cuisine, Matakauri is the ultimate sanctuary.



Queenstown, New Zealand



Queenstown is a resort town with a population of approximately 15,000. It is located on the shores of the South Island’s Lake Wakatipu and is best known for its vineyards, adventure sports and ski fields - Coronet Peak and The Remarkables. No matter what the season, Queenstown offers visitors action-packed adventure and unparalleled scenery that will no doubt impress!



Download our Matakauri Lodge Applicant Guide for information on living and working in Queenstown here.

Find out more about Matakauri Lodge

Frequently Asked Questions

If you see a position advertised that suits you and your experience, apply! If an advertised position interests you and your availability differs to this timeframe, please apply and indicate your specific availability on your application. If you’re coming for a specific season, it’s best to apply at least 6 - 8 weeks before you plan on arriving in NZ. 

The best of the best! We are always on the lookout for the most amazing hospitality staff in the world to come and join our team! We know that our people are core to our business, so we are always open to receiving applications. If the exact role you’re looking for isn’t available, register your interest by emailing your CV and a Cover Letter to HR Manager Kari Swa at [email protected].

Many of our staff have come from all over the world to work with us here at Robertson Lodges. Some come for a season or two on a working visa, or others join us under the skilled migrant’s visas. There are many opportunities for international staff to join our team! To find out which type of visa works for you, visit New Zealand Immigration at www.immigration.govt.nz/ 

Yes, we encourage team members to transfer between lodges as opportunities arise, however, we require a minimum of six months service at each lodge before you will be considered for transfers.

Kauri Cliffs and Matakauri have limited staff accommodation available.  If you are interested, please ask us about availability. Unfortunately, if the staff house is full you will be required to find your own alternative accommodation. The Farm at Cape Kidnappers does not provide staff housing so an online option such as trademe.co.nz is a good place to start looking for accommodation in advance of your arrival. 

Uniforms are provided for most staff at Robertson Lodges, you'll receive details for the specific role you're applying for during the interview process.



You will be required to provide or purchase your own footwear, which should be comfortable, clean and tidy and simple. Our full grooming policy is available to view in our staff onboarding journal.

We welcome joint applications and if your partner has the relevant experience they may also apply for a role. If you are applying with a partner, please highlight this when applying. Both applicants must bring relevant experience and we can’t guarantee that both will be successful. Both Kauri Cliffs and Matakauri can accommodate couples in staff housing when both people are employed at the lodge.

We ask all applicants to provide as much information as possible, when they respond to a job posting.  This will help us to answer lots of questions prior to the interview stage, such as where you are based; how much experience you have; whether or not you need a visa etc.  If selected for interview, a Head of Department or someone from the HR team with contact you for either an in-person interview or Zoom interview, depending on your location. There will normally be 2 interviewers and this is your opportunity to shine.  Following an interview, we may request permission to contact your referees and will usually aim to make a decision within a few days. 

We are a family-owned company and this sense ‘family’ is key to our culture. At Robertson Lodges everyone is valued for the important role they fulfil.  No part of the operation, or guest experience, would be successful, without the other.  Therefore all new staff are welcomed into the family and shown appreciation for their contributions.  Team members work across the departments to help others out when required and staff lunches are a great opportunity to get to know people working in all parts of the Lodge.  

Our Values are ingrained in our Company culture, they are:



- Having a strong work ethic



- Being a team player



- Being service-oriented



- Having a can-do attitude



- And leading by example

Our Company mission is to provide lifetime memories to each of our valued guests through legendary service, the finest amenities and uniquely Kiwi experiences.



What we do is unique, genuine, exclusive and very special.

Absolutely! If you have the values above, then we would love to hear from you.  Having the right attitude and the willingness to learn are the key attributes we look for.  Many of our employees have come into roles at Robertson Lodges with no hospitality background and both their skills and passion have developed over time – taking their careers to incredible heights.  

a)    Can I request feedback





b)    Will you keep my details for other suitable positions?



a - Yes, you will be able to request feedback as to your application from the person who notified you.



b - We will be happy to keep your details for future suitable positions, if you give us consent to do so.  If we do not think there are likely to be suitable positions for you or we are unable to hire you (i.e. due to visa requirements) we will let you know. 

Need More Information?

For full details about living and working at one of the luxury lodges in the Robertson Lodges portfolio please download the relevant applicant guide here

Matakauri Cape Kidnappers Kauri Cliffs

Our Stories

Averil

Assistant Lodge Manager

The Farm at Cape Kidnappers

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James

Lodge Manager

The Farm at Cape Kidnappers

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Cat

Food & Beverage Attendant

Matakauri Lodge

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Julian

Head of Housekeeping

The Farm at Cape Kidnappers

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Fi

Lodge Manager

Matakauri Lodge

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Kathi

Restaurant Manager

Matakauri Lodge

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"It's exciting working in luxury tourism as it’s a really cool industry to be a part of. It's so much fun and you meet the most outrageous, wonderful people - that's encompassing not only our guests but everyone who works at our lodges. We have so much fun every day, and honestly I love my job."

Fi

Lodge Manager - Matakauri

"Every day is rewarding and gives you a great sense of achievement. I'm passionate about what I do and to see the guests leave saying that this is the most incredible place they’ve stayed at is an amazing feeling and a credit to our team. There's just no place I'd rather be. I have the best job in the world."

James

Lodge Manager - The Farm at Cape Kidnappers

"It’s just one big family and that’s what makes working here so special. Since I found Matakauri and Robertson Lodges, I couldn't imagine working anywhere else."

Kathi

Restaurant Manager - Matakauri

"Whenever I see something really cool on the internet, I have this amazing talented team of chefs who I can turn to and ask for their guidance and opinions on how I should go about it to achieve something similar myself."

Shannon

Demi Chef de Partie - The Farm at Cape Kidnappers

"Aside from the guests and the opportunities, the best thing about working here is the team. You can tell by how long they've been there that they love it, and we really are a family who care about each other. We all know and respect how hard each other works and we all have each other's backs, that's not just limited to our lodge - but across..."

Averil

Assistant Lodge Manager - The Farm at Cape Kidnappers

Current Opportunities

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